Privacy Policy

We collect details submitted through public forms, including name, phone number, email address, destination preferences, dates, guest count, private budget guidance and message content.

Partnership enquiries may include property name, property type, destination, room count, tariff positioning and website URL.

We use enquiry information to respond to stay requests, verify availability, coordinate reservation conversations and improve public website communication.

We do not create customer accounts or public user profiles.

Property identity and exact location are shared only after enquiry verification and availability confirmation.

Information may be shared with relevant hospitality partners only when needed to respond to a verified request.

Enquiry information may be processed by service providers used for database storage, email delivery, website hosting, bot protection and WhatsApp communication. These services should receive only the information needed for the requested workflow.

Anonymous interaction analytics are disabled until a visitor allows them. The site respects a browser Do Not Track preference and provides a decline option.

Analytics events may include page path, device category, navigation actions, scroll depth and form-state events. Names, phone numbers, email addresses, messages and form contents are not sent to analytics.

Security logs may contain a request identifier and keyed hashes of network or browser identifiers. Raw IP addresses, full user-agent strings and form contents are not intentionally stored in security events.

Anonymous analytics and raw security events are intended to expire after 90 days. Failed spam submissions should be retained only as long as needed to investigate abuse.

Enquiry and consent records are retained according to business and legal requirements, then deleted or anonymized. Visitors may contact the company to request access, correction or deletion where applicable.

The public website does not require an account or authentication cookie. A local browser preference records whether anonymous analytics were allowed or declined, and a temporary session identifier is used only after consent.

Form submissions are intended to be protected with validation, rate limiting, spam controls and database row-level security.

No online payment, authentication or customer account data is processed by this website.

Questions about this policy can be sent to the company contact details listed on this website.